VICTORIA MARRIOTT INNER HARBOUR | Stay downtown in Victoria

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Key details

Hotel Overview

728 Humboldt Street, Victoria, Canada, V8W 3Z5

Victoria Marriott Inner Harbour - Downtown hotel with Fire + Water Restaurant near Inner Harbour Causeway

Located in downtown Victoria, this hotel offers direct access to the Victoria Conference Centre, Royal BC Museum, and Maritime Museum of British Columbia. The on-site Fire + Water Restaurant serves breakfast, lunch, and dinner with locally sourced seafood. Amenities include an indoor pool, fitness center, and free Wi-Fi. The lobby features a fireplace and lounge area. The hotel is a short walk from Inner Harbour Causeway and Craigdarroch Castle.

Additional perks of the hotel

Le Petit Chef dining experience with themed visuals and music

Seasonal outdoor patio at Fire + Water Restaurant

24-hour fitness center and indoor pool with whirlpool

Concierge lounge access for select rooms (complimentary breakfast and evening hors d'oeuvres)

Multilingual staff (English, French, Tagalog, Spanish, German)

Valet parking for wheelchair-accessible vehicles

Rooms

Guest rooms feature floor-to-ceiling windows with city or waterfront views, premium bedding, and air conditioning. All rooms include free Wi-Fi, a flat-screen TV, a work desk, and tea/coffee facilities. Upgraded rooms offer access to the Concierge Lounge with complimentary breakfast and evening snacks. Select rooms include plush bathrobes and balconies.

Other conveniences

Individual climate control and windows that open

CD clock radio and in-room safe

Iron, ironing board, and hair dryer

This Works bath and body collection

Mini-fridge in select rooms

Accessible rooms with adjustable shower wands and lowered outlets

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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.

Superior Room 1 King Bed Non-smoking

Max:

2 persons

35 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Superior Room 1 King Bed Non-smoking Balcony

Max:

2 persons

35 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Superior Room 2 Queen Beds Non-smoking Balcony

Max:

2 persons

35 m²

Bed options:

2 King Size Beds

Shower

Coffee machine

room details

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Room Rates & Availability Tracker

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Transportation Tips

Transportation Options

City Centre

Victoria800 m

Airports

Victoria Inner Harbour (YWH)700 m

Victoria (YYJ) 26.8 km

Amenities

Thoughtful hotel amenities for a comfortable stay

Free Wi-Fi

Parking

CAD 35 per day

Luggage storage

Locker room

24-hour services

24-hour reception

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Locker room
Lift
ATM/Cash machine

Sports & Fitness

Fitness centre

Services

Valet parking
Room service
Housekeeping
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Indoor swimming pool
Garden area
Jacuzzi

Room features

Air conditioning
Heating
Patio
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
CD player

Hotel Location

728 Humboldt Street, Victoria, Canada, V8W 3Z5

Map view

728 Humboldt Street, Victoria, Canada, V8W 3Z5

City landmarks

Park

Beacon Hill Park

1.4 km

Castle

Craigdarroch Castle

2.0 km

Park

Fisherman's Wharf Park

1.6 km

Stadium

Save-On-Foods Memorial Centre

1.3 km

Square

Bastion Square

730 m

Landmark

Chinatown

1.1 km

Church

St Andrew's Cathedral

630 m

Landmark

Craigflower Manor and Schoolhouse

1.3 km

Landmark

The Maritime Museum of British Columbia

1.3 km

Public Building

Victoria City Hall

1.2 km

Gallery

Art Gallery of Greater Victoria

1.6 km

Garden

Government House

2.1 km

Landmark

Black Ball Ferry Line

940 m

Landmark

Terry Fox Statue

1.4 km

Gym

Crystal Pool

1.7 km

Landmark

Fan Tan Alley

1.1 km

Landmark

Point Ellice House

2.6 km

Nearby

Museum

Royal BC Museum

380 m

Public Building

British Columbia Parliament Buildings

530 m

Victoria

Inner Harbour

490 m

Museum

Miniature World

270 m

Zoo

Victoria Bug Zoo

390 m

Museum

Helmcken House

320 m

Victoria

Government Street

530 m

St-Ann's Academy Office 835 Humboldt St 2nd Floor

St. Ann's Academy National Historic Site

330 m

Shopping Area

The Bay Centre

530 m

Victoria

Old Town

320 m

Church

Christ Church Cathedral

430 m

Government Street and Belleville Street

Emily Carr Statue

300 m

Gallery

Bateman Foundation Gallery of Nature

560 m

Restaurants

Bartholomew's English-Style Pub

90 m

777 Douglas St Entrance on Humboldt Street

The Old Spaghetti Factory

250 m

703 Douglas Street

Vista 18

130 m

740 Burdett Ave 18th Floor of Chateau Victoria Hotel & Suites

Clive's Classic Lounge

120 m

740 Burdett Ave

Table 21

90 m

777 Douglas St Entrance Off Burdett Ave

Browns Socialhouse

220 m

809 Douglas St

Cora

280 m

850 Douglas St Unit 150

Argyle Attic

340 m

777 Courtney Street Upstairs

Smith's Pub

340 m

777 Courtenay St

Tre Fantastico

210 m

810 Humboldt St

Big Bad John's

330 m

919 Douglas Street

Guest Reviews & Ratings

What Guests Are Saying?

4.5/5 based on 1577 reviews

#23 of 45 hotels in Victoria based on Tripadvisor

Winifred

United Kingdom, May 2024

8.0/10

The hotel is conveniently located downtown in Victoria, British Columbia, just steps away from the Harbour and shopping area. The rooms are comfortable despite being small for multiple adults and a child. The service received was incredible, although a few amenities were lacking. The dining experience offered delicious dishes but was noted as pricey. Overall, a great choice for anyone visiting Victoria.

Rooms

7.0

The rooms are good, old but comfortable, although the air conditioning is noisy.

Service

9.0

The service was incredible, though some amenities were few and far between.

Location

9.0

The location is excellent for anyone traveling to Victoria, British Columbia, within walking distance of all attractions and close to the harbour and restaurants.

Dining

8.0

The dining experience was a la carte and absolutely delicious but considered pricey.

Facilities

7.0

The facilities were satisfactory with access to the concierge lounge for various meals and quiet surroundings on the 7th floor.

Great location

Noisy air conditioning

John

United Kingdom, April 2024

8.0/10

My stay at this hotel was fantastic overall. The rooms were spacious, very clean, and lovely, meeting the high standards I expect from a Marriott. It was a real shame that the balconies lacked furniture, but the room itself was pleasant and well-lit. The service was exceptional, with incredibly friendly and helpful staff who provided great suggestions for local attractions. The location, although not in the most welcoming area, was convenient for reaching notable landmarks like Beacon Hill Park and the Royal BC Museum. The dining experience was satisfactory, though not quite up to the level I have experienced at other Marriott properties. The hotel facilities were modern and well-maintained.

Rooms

9.0

The rooms were spacious, very clean, and lovely, meeting Marriott standards. The only downside was the lack of furniture on the balconies.

Service

9.0

The staff was incredibly friendly and accommodating, showing genuine care for guests. They provided helpful suggestions and even offered discounted tickets for the Royal BC Museum.

Location

7.0

The location, though not in the most welcoming area, was convenient for reaching attractions like Beacon Hill Park and the Royal BC Museum.

Dining

7.0

The dining options were varied and satisfying, offering a range of breakfast choices. However, it did not quite meet the standards I expected from Marriott.

Facilities

8.0

The hotel facilities were modern and well-maintained.

clean

location

Robert

United Kingdom, January 2024

9.0/10

The hotel is perfectly situated behind the Empress Hotel at the waterfront, offering a wonderful location where you can easily explore the city on foot. The rooms are spacious and comfortable with a lovely balcony on the 5th floor, providing a good size, a cozy bed, and a nice ensuite. The service at Marriott is top-notch, with very friendly and helpful staff ready to assist guests in any way possible. The dining experience, from appetisers to breakfast, is delicious, enhancing the overall stay.

Rooms

9.0

The rooms are spacious, comfortable, and well-equipped with a balcony on the 5th floor.

Service

9.0

The service here is exceptional with very friendly and helpful staff members.

Location

10.0

The location is fantastic, right behind the Empress Hotel at the waterfront, allowing easy access to explore the city on foot.

Dining

8.0

The dining experience, from appetisers to breakfast, was delightful and satisfying.

Facilities

7.0

Bryan

United States, January 2024

8.0/10

My stay at the Marriott was a good experience overall. The rooms were nice with clean and inviting atmosphere, but I had some trouble with the balcony door being hard to open. The location was perfect for exploring Victoria, and the dining options were delicious. However, the hotel seemed a bit under renovation. Despite that, I had a fantastic stay and would recommend it to others.

Rooms

7.0

The room was very large and clean.

Service

9.0

The staff was very helpful and had good suggestions.

Location

9.0

The location was wonderful, and I could walk all over the city easily. It was tucked in behind the Empress and walking distance to many attractions.

Dining

8.0

The dining experience was varied and satisfying, with a good selection of food.

Facilities

8.0

The dining area was fantastic.

Anne

United States, October 2023

8.0/10

My stay at the Marriott was a mix of ups and downs. The rooms, while clean and inviting, lacked balcony furniture, which was a shame. The service was top-notch with friendly and knowledgeable staff, but the dining area was under renovation during my visit. The location was excellent for exploring the city center, but the restaurant was a bit dark and small. Overall, a decent stay with room for improvement.

Rooms

7.0

The rooms are pretty standard for the Marriott brand - clean and inviting but showed signs of wear and tear like missing veneer on the bathroom door.

Service

9.0

The staff, including the manager, were awesome with plenty of suggestions on things to do. They were eager to please and very friendly.

Location

10.0

The location is amazing, right in the city center and within walking distance of all the attractions one could desire.

Dining

6.0

While the restaurant was under renovation, the food was kept fresh and at the right temperature. The dining area was a bit dark and small, which affected the overall experience.

Facilities

8.0

The hotel has all the necessary facilities one would expect from a Marriott property. However, the dining area was limited during my stay.

Andrew

United Kingdom, May 2023

9.0/10

My stay at the hotel was a pleasant surprise. The rooms were much bigger and nicer than expected, offering a clean and inviting atmosphere. Having a fridge in the suite was a great convenience. The service was top-notch, with staff being extremely friendly, efficient, and well-trained. The location was excellent for exploring Victoria, allowing easy walking access to many attractions. The dining experience was satisfying, offering varied options for a delicious meal. Overall, a wonderful stay with great value for money.

Rooms

8.0

The rooms were pretty standard for the Marriott brand: Clean and Inviting.

Service

10.0

The service was the BEST. The staff were full marks for personality and helpfulness.

Location

9.0

The location was wonderful as I could walk all over the city from the hotel, which was a real plus.

Dining

9.0

The dining experience was varied and satisfying, offering a delicious a la carte menu.

Facilities

9.0

The facilities were great, enhancing my overall experience.

Clean

Outdated interior

Jerry

United States, May 2023

8.6/10

The hotel exceeded my expectations with its spacious and clean rooms, providing ultimate comfort with a lovely King Sized bed. The accessibility with a wheelchair was a bonus, but the rooms could use a bit of sprucing up. The excellent service from the friendly and well-trained staff made my stay truly remarkable.

Rooms

8.0

The room was much bigger and nicer than I expected, very clean, modern, and roomy. The lovely King Sized bed was extremely comfortable, and the wheelchair accessibility was very convenient.

Service

9.0

The staff was excellent, friendly, efficient, and obviously well-trained. From the chambermaids to the manager, everyone was so friendly and helpful.

Location

9.0

The location was perfect, close to most of the places I wanted to visit. Being tucked in behind the Empress made it a great spot, and the proximity to key areas enhanced my experience.

Dining

8.0

The dining experience was satisfying with a varied selection including scrambled eggs, sausage, bacon, and more. While it wasn't included in the rate, the quality and freshness were maintained at all times.

Facilities

9.0

The facilities were great, offering everything I needed for a comfortable stay. The overall value for money was evident in the quality of amenities provided.

clean

rooms need updating